What is an agency?

Terms like youth-serving agency, community-based organization, non-profit agency, or partner agency all mean non-profits that provide free support to youth and employers. They connect young people to jobs and help employers build inclusive, successful workplaces. Partnering with an agency is one of the best ways to attract, onboard, and retain Opportunity Youth.

Why partner?

When you work with a non-profit organization, you:

Access a prepared talent pipeline.

Many OY have already participated in job readiness, pre-employment, or skills training programs.

Share the onboarding lift.

Partners often provide mentorship, coaching, or employer liaison support during the first weeks and months of work.

Build trust with youth.

Youth are more likely to apply – and stay – when referred through a trusted organization.

Strengthen your brand and impact.

Partnering signals your commitment to community investment and inclusive hiring.

Partnering opens doors for employers to connect with Opportunity Youth who bring energy, fresh perspectives, and a hunger to learn. 

For over 50 years, Trellis Society and the Calgary Stampede have shown the power of this partnership – hiring more than 250 youth each year to help keep the Greatest Outdoor Show on Earth clean and welcoming for over a million visitors. By investing in young people, Calgary employers don’t just strengthen their workforce, they help build a more resilient and inclusive community.

Robyn Yon, Director,
Trellis Society for Community Impact

How these partnerships work

The best collaborations are built on trust, communication, and shared goals.

01

Connect

Reach out to a partner that aligns with your hiring goals. Not sure who’s the right fit? Check out our directory below and start with a discovery call to learn more.

02

Collaborate

Discuss your hiring needs, ideal candidate profiles, role tasks and workplace culture. The partner organization can help match the right youth and prepare them for success.

03

Hire with confidence

You’ll receive referrals for motivated youth who are ready to work. In many cases, the organization can support onboarding or help access wage subsidies.

04

Wraparound support

If challenges arise, you won’t be left to navigate them alone. Many partners offer continued support to both the employer and the youth – helping address issues early and improve retention outcomes.


Best practices for employer–partner collaboration

Be transparent

Share your needs, expectations, and workplace realities so the partner can make the best match.

Include them early

Involve your partner in onboarding planning to co-create a smoother first 30-90 days.

Check in often

Regular communication helps spot wins and address concerns quickly.

Share feedback

It helps partners refine candidate preparation and improves long-term collaboration.

We partner with three community-based organizations to reach potential newcomer employees who might not respond to traditional job postings. Through these collaborative relationships we’ve hired successfully and increased retention with loyal employees eager to prove their value and contribute to the team.

Karen Schmidt,
HR Manager
Maple Premium Services Ltd.

Ready to connect?

Explore the Non-profit Agency Directory to find the right partner for your hiring goals.

Let’s build the future of work – together

If you’re ready to more intentionally recruit and develop young people who otherwise might struggle to find their first opportunity, the strategies and guides in this toolkit will help.